Managed Services for a Modern Workplace

My How Things Have Changed

You can't expect to meet the challenges of today with yesterday's tools and expect to be in business tomorrow. – Unknown

Things have changed. The way we work has changed. The world of IT changed with it. Is this change good?  Short answer…yes. But what are you doing with it?

The Trouble with Wearing So Many Hats

Employees in many small to mid-sized businesses wear many hats. The HR Manager may also set up new employees with their computers and accounts. The owner of the company may know how to tinker with a server, so they also take on that role. Nancy in accounting knows a little bit about PCs and therefore becomes the resident IT person. Nancy doesn’t want to reset your password for the third time this month. Nancy has people to invoice so your business can make money. That’s why Nancy avoids you in the hall.

We’re all for multi-tasking, but what has it done to your bottom line? Saved a little money in the short term? Probably. Made it harder for people do to the jobs they were actually hired to do? Absolutely. Prohibited you from seeking new business opportunities because you are dealing with your IT needs instead? More than likely.

Technology is a necessity, but it shouldn’t take away from your business goals. Instead, it should be a tool that helps you achieve your business goals. Managed Services help you redirect your focus from your IT needs to your business needs. It gives you an opportunity to leverage a team of technology experts, so you and your team can focus on your area of expertise – without having to worry about your IT. When someone else manages your IT, you’re able to use technology as a tool to make your business more efficient. Doesn’t that sound great?

Lightbulb Moment – Someone Else Can Manage Your IT

The whole point of technology is to make it easier for people to connect with each other, to make businesses more efficient, to get things done faster and easier. Somewhere along the way, the base of that was lost in the management of technology. People took it all on themselves because that’s what they thought they had to do.

Today, there is a way to be more focused on your business and less distracted by the technology that is required to make your business run in the modern world. Do you worry about your light bulbs in the office? No. You just want them to work so you can do your job. That is how technology has changed. You shouldn’t have to worry about IT anymore. You just need it to work so you can do your job; so you can run your business, so you can think about things that will make your business more successful, not just functional. That’s the purpose of Managed Services.

When you bring on a Managed Service partner like Compudyne, it becomes our job to make sure your technology is always operating as designed. We make sure it works so you can focus on your business. We make sure that you are using the right technology to achieve your goals, drive growth and make your business more efficient. Imagine the possibilities. Imagine what you could do with that time and energy.

Managed Services as a Commodity? Not Quite.

Managed Services is not new, but has it become a commodity? Not at all. Managed Services has a constantly growing nature, which makes it valuable. This is where choosing a Managed Services provider is essential. The type of provider you choose can add value or play the technology game with a mindset of simple mediocrity. In short, the partner you choose to provide your Managed Services matters.

Look for a team who understands forward movement and takes a proactive approach with both their customers and their own business. Quality matters. Experience matters. When you call, someone should pick up the phone; even better, you shouldn’t have to call in the first place. Being local is important. The level of service that you receive by going with a local partner is more satisfactory. You need someone to stop by the office to do something? Sure. A large tech corporation located thousands of miles away won’t be able to do that for you.

You should choose a partner that specializes in a wide variety of services. Wouldn’t it be great to use a company that knows your business and your goals and can help you with not only Managed Services, but also your Cloud? Your Professional Services needs? Your Network Service needs? You need someone who can be agile and work with you, not make you fit into a box of their own making. Commodity is nonsense.

Ch-Ch-Ch-Ch Changes – It’s Time to Change the Way You Think About IT

The IT world has changed. Dramatically. And this change is a good thing. This change frees up your time so you can get more done. It allows you to do more of what you love - more of what you went into business to do in the first place. It’s time to let someone take the technology burden off of your shoulders. A solid Managed Services provider will help you plan for the future rather than put simply putting out fires as they arise. Wouldn’t that be great? Let’s talk about what you could do if you didn’t have to worry about your IT. If someone had your back so you can focus on what is in front of you.

Kris Garvey is a Sales Consultant at Compudyne, Inc. in St. Paul, MN. She can be reached via email at or by phone at 651-203-9300 ext. 645